F.A.Q
1. How much does the GoEV e-bike cost?
You can purchase the Enduro e-Bike with a set of batteries, smart charger, and a 1-year warranty.
For US customers we offer financing with our partners: AFFIRM, KLARNA.
2. How fast does it go?
To meet Federal electric bicycle regulations, City Mode is tuned to 750 Watts for a top speed of 20 mph with throttle (CLASS 2) or 28 mph with electric pedal assist (CLASS 3). You can switch to City Mode on a handle bar or under the saddle. Max speed for bikes 75mph.
3. How do I charge it? What includes in standard package?
Just like a cell phone, simply plug the charger into any standard wall outlet and into your bike.
Battery not removable to charge separately.
Bike goes in box 90% assembled. You would need to put front wheel, handle bar and connect battery. If you familiar with such a product it would take about 2 hours. Also you can do it in any bicycle shop. Here is MANUALS
In box you will find: ebike, front/rear light, tools for assembling, kickstand, charger.
Fenders, moto saddle, side boxes go for extra payments. You can buy it together with bike.
4. No license required?
Correct! The GOEV City Mode is limited to a top speed of 20 mph throttle (or 28mph electric pedal assist) and 750 watts to comply with Federal electric bicycle regulations. Each state may have its own restrictions which you can view here.
GOEV Corp requires our users to be at least 16 years old and wear helmet to ride the ebike. No license or registration required.
If you would like to register your bike, please visit this link
5. How long do the batteries last?
Just like a Electric Car, our batteries will last 5-6 years before holding 70% of their original energy capacity
6. How does the Enduro ebike handle rain?
The Enduro e-bike performs well in rain. Just as with a bicycle or a motorcycle, extra caution must be used for safety and maneuverability.
7. Where is the GoEV e-bike built?
Enduro e-bike built on our factory in PRC.
8. What does the 1-year warranty cover?
Our warranty covers all manufacturing defects.
Parts with damage due to abuse or misuse are not covered. As Enduro e-bike owner, we provide technical support and consultation even if something happens out of warranty. Our Enduro owners are important to us. Common wear items are not covered under warranty, such as tires, brake pads.
This warranty is non-transferable.
9. I'm tall. Will this work for me? Is there a weight limit?
The seat was designed for riders between 5'1" - 6'7".
Max load capacity 330lbs.
Regular seat:
LOW - 37in (95cm)
HIGHT - 46in (115cm)
Moto saddle: 35in (90cm)
10. How delivery works?
From placing order to day e-bike will be delivered to door takes about 10-12 weeks. No need to pay extra payments, we would carry it.
After placing order during 24H we send order confirmation with all information about order.
Orders placed on Saturday/Sunday would be arranged on Monday.
11. Delivery in the USA?
For Continental US customers we deliver to door.
Delivery in USA (Islands)?
Hawaii or other islands under request.
Price for delivery calculated in checkout on a final stage.
12. How payments work?
You can buy bike with your Card or PayPal. Please note, we use only secured payments providers to save customers money.
We accept payment 50% and 50% before delivery.
Financing:
1. US customers can apply for Affirm, Klarna.
2. Other World - please, contact us.
